At The BTL Co., we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

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1. Information We Collect

We may collect the following types of information:

Personal Details: Name, phone number, address, email (during purchase or inquiries)

Payment Information: Mobile transaction IDs (we do not store any credit/debit card info)

Device & Browsing Info: IP address, browser type, time zone, and cookies (for website improvement)

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2. How We Use Your Information

We use your information to:

Process orders and deliver products

Respond to your questions and support requests

Improve our website and user experience

Send you order updates, offers, or newsletters (with your consent)

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3. Sharing of Information

We do not sell, rent, or trade your personal data. Information may be shared with delivery partners or payment gateways only to complete your order.

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4. Cookies & Tracking

We may use cookies to:

Maintain your shopping cart

Understand browsing behavior

Analyze traffic to improve service

You can disable cookies in your browser settings, but this may affect site functionality.

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5. Data Security

We use secure technologies to protect your data. While no system is 100% secure, we take all reasonable steps to prevent unauthorized access.

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6. Your Rights

You have the right to:

Access the data we have about you

Request correction or deletion

Withdraw your consent (for marketing, etc.)

To do so, contact us via the information below.

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7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

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8. Changes to This Policy

We may update this Privacy Policy as necessary. Any changes will be posted on this page with a new effective date.